FAQs – One of a Kind

Frequently asked questions

Got a question? Try our FAQs, but don't hesitate to reach out if you can't find what you're looking for

Payment methods

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Shipping

Orders are processed and shipped directly by the artist within 4 business days.

Delivery times vary depending on your location in the UK.

We currently only deliver to the UK but if you're outside the UK contact us and we'll see what we can do.

Delivery

Each piece is carefully packaged by the artist to ensure it arrives in perfect condition.

All original artworks and limited-edition prints include a signed certificate of authenticity.

Returns

We offer a 14-day return policy. If you are not completely happy with your order, you can return it for a refund within 14 days of delivery. Please note: return shipping costs are the buyer’s responsibility unless the artwork is faulty or damaged.

If your order arrives damaged, contact us within 7 days with photos, and we’ll arrange a refund at no cost to you.

Please find further information in our refund policy.

Commissions

Many of our artists offer commissions. Just reach out via our contact form, and we’ll connect you with the right artist.

Artists

We welcome submissions from women and non-binary artists across the UK. Just reach out via our Contact Us page and we'd be happy to have a chat!

— Why One of a Kind?

Championing women & non-binary artists

We champion the brilliant creators the art world sidelines. Every piece here is by a woman or non-binary artist who deserves to be seen and celebrated.

Fair pay, real impact

Your purchase supports independent artists — no bloated gallery cuts, no confusing commissions or additional fees. Just a model that empowers creators and lets you collect with purpose.

Made to be loved

We want you to love the art you bring home. Our buying process is simple, transparent, and stress-free, so you can enjoy your piece the moment it arrives.